Returns & Exchanges

At Payment Options, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as the clothing we curate.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the specific order containing the items you wish to return to receive a unique Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to any authorized carrier location and keep your tracking number handy while we process your refund or exchange within 5-7 business days.